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Is your customer support ready for take off?
Meet us at the World Aviation Festival.

— London

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Meet MindsayVisit us at Booth 41A

Your agendafrom Mindsay

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Come and see
your personalized chatbot

We’ve created a personalized bot just for you and your airline. Want to see what your future chatbot will look like? Stop by at Booth 41A and try it out!

Discover firsthand how Mindsay can help you scale down your customer support team while improving quality of service.

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Mindsay in a
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1.6MCustomers answered


+50Conversational experts

Let’s connect
after hours

Looking for something to do post-Festival? Come have a drink with the Mindsay team and Frenchbee on Wednesday, September 4th between 6:30-9:30PM. Don't forget to RSVP!

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Your agenda with Mindsay

Sept. 4

How can we successfully balance AI, social listening and human responses via airline social media teams in an industry that is fast paced, unpredictable and global? Guillaume Laporte, CEO of Mindsay
Unbabel - Aeromexico - KLM - Aer Lingus

  • What are the challenges of delivering a seamless and successful interaction with the customer across different channels?
  • How can you deal with negativity quickly and authentically across social media platforms using human and AI agents?
  • Where is the true value on social listening and how can it help provide valuable data for decision making?
  • Comparing your brand on social media – what KPIs do you use to analyse how you stack up against competitors?
Sept. 5

What can airlines do to optimise customer support costs, increase revenue & build loyalty using A.I? Guillaume Laporte, CEO of Mindsay

  • How are airlines using chatbots to decrease the volume of requests handled by their customer support?
  • How do chatbots impact ancillary sales all along the passenger journey?
  • Caring is the new selling: how do chatbots allow airlines to bring first class customer service at scale?
  • Which KPIs can an airline expect 6 months after deploying a chatbot?

Let's connect after hours Have a drink with Mindsay's team and some of our airline clients.

Come decompress and have a drink with us. We’ve set up a drink event at our booth.

"Mindsay allows us to greatly reduce the number of calls received by our customer support agents."

Book a slot on our booth with one of our experts

To test your personalized chatbot live on your website and see how it answers to your users. Let's talk about how Mindsay can help you and your business scale down your customer support team.

Book a meeting